Terms of service
Welcome to Nona & Nino. This website is operated by Nona & Nino. Throughout the site, the terms “we”, “us”, and “our” refer to Nona & Nino.
By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you are using the website under the supervision of a parent or legal guardian.
You agree not to use our products or website for any illegal or unauthorised purpose.
You must not transmit viruses, harmful code, or any destructive material through the website.
2. Products & Services
Nona & Nino offers children’s clothing and related products.
We make every effort to display product colours, sizes, prints, and details as accurately as possible. However, actual colours may vary slightly due to screen settings, lighting, or photography.
Product availability, prices, and descriptions may change without notice.
We reserve the right to discontinue any product at any time.
3. Pricing & Payment
All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
We reserve the right to correct pricing errors, product information, or order details at any time.
Payments must be completed through the payment options available at checkout.
4. Orders
Once you place an order, you will receive an order confirmation by email, SMS, or WhatsApp, depending on the contact details provided.
Receiving an order confirmation does not guarantee acceptance of the order. We reserve the right to cancel, refuse, or limit any order at our discretion.
This may include cases where:
- a product is unavailable
- payment fails or appears suspicious
- incorrect pricing or product information is displayed
- shipping to the provided address is not possible
- the order appears fraudulent or unauthorised
If your order is cancelled after payment, we will initiate a refund as per our refund policy.
5. Shipping & Delivery
Shipping timelines mentioned on the website are estimates and may vary due to courier delays, public holidays, weather conditions, operational issues, or circumstances beyond our control.
Nona & Nino is not responsible for delays caused by courier partners once the order has been dispatched.
Customers are responsible for providing accurate shipping details. We are not liable for failed deliveries due to incorrect or incomplete addresses.
6. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Refund, Return & Exchange Policy.
Please review the policy before placing an order.
We reserve the right to reject return or exchange requests that do not meet the conditions mentioned in the policy.
7. Accuracy of Information
We try to ensure all website information is accurate, complete, and up to date.
However, we do not guarantee that all information on the website will always be error-free, current, or complete.
We reserve the right to correct errors, update information, or cancel orders if any information is inaccurate.
8. User Information
When you place an order or contact us, you may provide personal information such as your name, email address, phone number, shipping address, and payment details.
Your submission of personal information is governed by our Privacy Policy.
9. Intellectual Property
All content on this website, including brand name, logo, product images, text, graphics, designs, layouts, and other materials, belongs to Nona & Nino or its content partners.
You may not copy, reproduce, distribute, modify, publish, or use any content from this website without our written permission.
10. Prohibited Uses
You agree not to use the website or its content:
- for unlawful purposes
- to violate any applicable laws or regulations
- to infringe upon our intellectual property rights or the rights of others
- to submit false or misleading information
- to upload viruses or harmful code
- to collect personal information of others
- to interfere with website security or functionality
- for fraudulent, abusive, or harmful activity
We reserve the right to terminate your access to the website if you violate these terms.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, accuracy, or practices of third-party websites.
Accessing third-party links is at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Nona & Nino shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
This includes, but is not limited to, loss of data, loss of profits, delivery delays, website errors, or unauthorised access.
13. Indemnification
You agree to indemnify and hold harmless Nona & Nino, its owners, employees, partners, and affiliates from any claim or demand arising from your breach of these Terms of Service or your violation of any law or rights of a third party.
14. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms of Service at any time.
Updates will be posted on this page. Your continued use of the website after changes are posted means you accept the updated terms.
15. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India].